Project Intro

Baystate Health System requested assistance to determine strategy for exchanging information with provider organizations throughout western Massachusetts. Baystate Health engaged the Massachusetts eHealth Collaborative to guide HIE strategy, procure a technology vendor, and assist in the planning, design, setup, and launch of a new Health Information Organization. MAeHC assisted the Baystate leadership team to set strategy for a regional health information organization to serve western Massachusetts. MAeHC guided leaders from Baystate and its information trading partners through all aspects of planning encompassing creation of a multi-stakeholder governance body, selection of a technical services vendor, development of policies & procedures and Participation Agreements, and development of a business plan. MAeHC provided subject matter expertise and advisory support to help the Pioneer Valley Information Exchange (PVIX) launch and rollout of services to customers. MAeHC advised PVIX on connection to the Mass HIway statewide HIE. PVIX went live in 2013 with customers, has grown steadily and is now interconnected with the Mass HIway statewide HIE.

At a Glance

Project

Baystate Health System – HIE Strategy and Health Information Organization Launch

Situation

  • Baystate Health System requested assistance to determine strategy for exchanging information with provider organizations throughout western Massachusetts
  • Baystate Health engaged the Massachusetts eHealth Collaborative to guide HIE strategy, procure a technology vendor, and assist in the planning, design, setup, and launch of a new Health Information Organization

Results

PVIX went live in 2013 with customers and is now interconnected with the Mass HIway statewide HIE

MAeHC Services

  • MAeHC assisted the Baystate leadership team to set strategy for a regional health information organization to serve western Massachusetts
  • MAeHC guided leaders from Baystate and its information trading partners through all aspects of planning encompassing creation of a multi-stakeholder governance body, selection of a technical services vendor, development of policies & procedures and Participation Agreements, and development of a business plan
  • MAeHC provided subject matter expertise and advisory support to help the Pioneer Valley Information Exchange (PVIX) launch and rollout of services to customers
  • MAeHC advised PVIX on connection to the Mass HIway statewide HIE
  • MAeHC helped PVIX set up a “western Massachusetts HIE working group” to convene information technology leaders from the major hospitals and primary care centers in the western half of the state